Research
Assistance
When the Reference
& Information Services Desk is open, Reference & Information
Services has primary responsibility for assisting patrons in using
the online catalog (InfoKat), CD-ROM databases, indexes, the Internet,
and other materials located in the library for less in-depth questions.
Ready reference assistance (quick lookups or quick answers) is available
on an immediate basis. However, some research questions may require
in-depth assistance that will be provided by appointment only. To
schedule an appointment please call: 257-0500 extension 2170, or send
e-mail to: refdesk@uky.edu.
Examples
of Ready Reference:
- Does UK own these
two books?
- I need to identify
one scholarly article in the field of social work.
Examples
of In-depth Reference:
- I need to compile
a legislative history of the Americans with Disabilities Act.
- I am doing a paper
about whether there are long-term psychological effects for
women who have had abortions. I want to know what the current
research says about this topic.
Retrieving
Books
If time and
staffing allow, a reference & information services librarian may
be able to retrieve one or two items immediately. However, additional
time will be necessary to retrieve an extensive list of titles. After
the books have been retrieved the user will be notified and informed
where to pick them up. Books from Young Library will need to be checked
out at the Circulation Desk and books retrieved from other campus
libraries will already be checked out to the user.
Retrieving/Photocopying
Journal Articles and Book Chapters *
Once articles
are identified:
- One request form must
be completed for each item needed.
- Forms are available
at the Reference & Information Services Desk; staff will assist
in filling out the forms if needed.
- The Document Delivery
Service in the Interlibrary Loan Office will process these requests
by pulling the journals or books, photocopying the articles or
book chapters, and posting the invoice on the user's electronic
library record.
- If patron does not
request that the photocopies be mailed to them, they will be notified
and informed where to pick them up.
Invoices do
not have to be paid when the photocopies are picked up; the invoice
will be posted to the user's electronic library record.
The user may
then pay the bill by cash or check at the Fines, Lost & Found
Office (next to Circulation in Young Library) M-F, 8 a.m.-4:30 p.m.
Checks (NOT CASH) may also be mailed to: Fines, Lost & Found Office,
Young Library, University Libraries, 1000 University Drive, Lexington,
KY 40505-0456.
Checks should be made payable to the University of Kentucky.
* The
"fair use" law of Title 17, U.S. Code, governs Photocopying.
Document Delivery Services reserves the right to refuse requests it
deems in violation of "fair use."
Adaptive equipment
and software are located in Room 2-65 (2nd floor, Core 1), Young Library.
The room is available for use throughout the week. Reference &
Information Services is responsible for admitting users to the room
during the times when the Reference & Information Services Desk
is staffed. For admittance at other times please see the staff at
the Circulation Desk (located on the first floor of Young Library).
Reference
& Information Services will provide basic assistance with the
technology. In-depth training on use of the equipment and software
must be arranged through the Disabilities Resource Center. The Disability
Services room at the William T. Young Library has two computers, both
with Ethernet connections to the Internet. The computers are equipped
with:
- Internet Explorer
- DragonDictate
- JAWS for Windows
- Kurzeweil 1000
- Zoom Text
- Magic
- DecTalk
- Hewlett Packard 5p
Scanners
- Aladdin Closed Circuit
Viewers
- Braille printer
- Magnifying glasses
For first-time
users of the room, it is highly recommended that, prior to using the
room, an appointment be made with Carla Cantagallo (carla@uky.edu).
