Ag Communications Services
Where to start?
Steve Garner
Section Manager
252 C.E. Barnhart Bldg.
Lexington, KY 40546-0276
steven.garner@uky.edu
Phone 859.257.3335 ext. 558
Fax 859.323.3986
CIT Helpdesk (cithelp@uky.edu)
252 C.E. Barnhart Building
Lexington, KY 40546-0276
Phone 859.257.3335 ext. 1
or 800.900.4447
Fax 859.323.3986
Student Worker
Matt Mowery
Who are we?
Lexington Campus (Barnhart Building)
Chris Canjar
859.257.3335 ext. 556
Terry Evans
859.257.3335 ext.332
Wes Justice
859.257.3335 ext.554
Kelly Razor
859.257.3335 ext. 551
Lexington Campus (Scovell Hall)
Jessica Rishel
859.257.4736 ext. 287
CES District Extension IT Contacts (DEITCs)
Rich Phelps
DEITC Manager,
District 7 offices
270.365.7541 ext. 276
(from campus 7.9505)
Erica Burchett
District 1 offices
859.257.3335
David Niece
District 2 offices
606.666.2438 ext. 226
(from campus 7.9511)
Rick Hayes
District 3 offices
859.257.3335 ext. 553
Calvin Groves
District 4 offices
859.257.3335 ext. 1
Belinda Williams
District 5 offices
859.230.0007
John Johnson
District 6 offices
270.365.7541 ext. 296
(from campus 7.9505)
Richard Phelps
District 7 offices
270.365.7541 ext. 276
(from campus 7.9505)
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What we do?
Helpdesk
The College of Agriculture Helpdesk is available Monday thru Friday from
8:00 a.m. to 5:00 p.m. (Eastern time) to answer any computer or service
related questions.
The Helpdesk assists both on and off campus faculty and staff in answering
questions regarding network, security, smart classrooms, technology,
and videoconferencing issues or inquiries.
The Helpdesk also has laptops available for checkout to College Faculty
and Staff.
If you need assistance regarding any of these above matters, please contact
the Helpdesk via e-mail at cithelp@uky.edu or
phone at 859.257.3335 ext. 1 or toll free at 1.800.900.4447.
Laptop
Computer Checkout Policy
Laptop
Checkout Request Form
Network Servers and Network Support
Twelve departments on campus and their staff at over 120 remote sites
rely on servers managed by the computing section. This includes file/print/web
services as well as remote access and specialized systems (30+ servers). The file and print servers maintained by the section service
over 1,400 users in the College and contain over 10 terabytes of disk storage
available to the college.
Web servers maintained by the section average over 8 million hits per
month. To assist the faculty and staff of the College the section also
acts as a contact with the campus network support units. Assistance with
network server or networking problems as well as IT security issues can
be obtained by contacting the Helpdesk at (859) 257-3335 ext 1.
Network Connection Request
Form
Network Card Registration
Form
Computing
Accounts Request Form
Computing Security Website
Web Server Statistical Reports
IT Security
Latest news, resources and
tips for safe computing
Spyware
FAQ
Web Application Development and Maintenance
If you are considering a web application to assist in providing a service
for the College, please contact the Creative
Applications for Learning Environments (CALE) Lab.
College Computer Classroom and Smart Classrooms
Insuring that the College's computer classroom, with a total of 29 computers
and projection system (room 246 C.E.Barnhart Building) and 12 smart
classrooms are kept in working order is the responsibility of the section.
Locations for the smart classrooms include Ag Sciences North (rooms A6,
A7, N10, N12, S221, N320, S227), Garrigus (rooms 108, 109), Erickson
Hall (rooms 203, 308) and C.E. Barnhart(room 227). Each smart classroom houses a computer, projection
system and VCR and some, but not all, have document cameras. Responsibilities
also include training instructors in the use of the equipment as well
as keeping all the hardware operational. Assistance with problems in
the computer classroom or smart classrooms can be obtained by contacting
the Helpdesk at (859) 257-3335 ext 1.
County Extension Office IT Support
Insuring that our County Extension Offices have the technology they need
and it is maintained is one of the primary missions of the Computing
Section. Starting with a help desk and ending with an on-site visit
the section insures that County Extension staff have the technology
they need to do their jobs efficiently. Assistance for county technology
problems can be obtained by contacting the Helpdesk at 859.257.3335
ext 1. (or 800.900.4447).
District
Extension Information Technology Contacts (DEITC) Listing
CES
Guidelines for Purchasing new computers
Identified
Excluded Software for Extension Personal Computers
IT Security
FAQ
for CES County Web Sites
E-mail Information
Obtaining
an e-mail account
Exchange
Video Conferencing
The section maintains video conferencing systems in Room 249 C.E. Barnhart
Building, the Research and Education Center in Princeton and Robinson
Station in Quicksand. With the use of the campus multi-conferencing
unit these sites can conference with each other as well as sites throughout
the world. Information on conferencing options may be obtained by contacting
the Helpdesk at (859) 257-3335 ext 1.
Video
Conference Room Request Form (249 Barnhart Building)
Web-based Conferencing and Collaboration using Centra Symposium
Cooperative Extension organizations in Oklahoma, Arkansas, Louisiana,
Kentucky, and Texas have joined together in purchasing seats on a Centra
Symposium server hosted at TAMU. Visit
the Centra Symposium support page
CATPAWS
This employee registration system has become a critical link for email
communication and web-enabled processes developed for the College.
What
is Catpaws and how do I register?
CATPAWS Login |
