The Ag Communictations Information Technology Section is comprised of the Extension IT Support Group, College Systems Support Group, Academic Facilites IT Support and Desktop Support Services for the School Human Environmental Sciences, Ag Communications, and other College Personnel. The College Helpdesk is also part of the IT Section, offering assistance with IT related problems/questions via the Phone, email, and by remote assistance.
The College of Agriculture Helpdesk is available Monday thru Friday from 8:00 a.m. to 5:00 p.m. (Eastern time) to answer any computer or service related questions. The Helpdesk assists both on and off campus faculty and staff in answering questions regarding network, security, smart classrooms, technology, and videoconferencing issues or inquiries. The Helpdesk also has laptops available for checkout to College Faculty and Staff. If you need assistance regarding any of these above matters, please contact the Helpdesk via e-mail at cithelp@uky.edu or phone at 859.257.3335 ext. 1 or toll free at 1.800.900.4447.
Laptop
Computer Checkout Policy
Laptop
Checkout Request Form
The Extension IT unit is responsible for managing, and supporting the use of information technology (IT) resources within the Kentucky Cooperative Extension Service. Information Technology resources include workstations, servers, network connectivity ( both off-campus Extension offices along with numerous college facilities ), videoconferencing technology, handheld devices, and various other equipment and services.
District
Extension Information Technology Contacts (DEITC) Listing
CES
Guidelines for Purchasing new computers
Identified
Excluded Software for Extension Personal Computers
IT Security
Twenty-two Departments/Units, The School of Human Environmental Sciences and Extension staff at over 120 remote sites rely on servers managed by the computing section. This includes file/print/web services as well as remote access and specialized systems (40+ servers). The file and print servers maintained by the section service over 1,400 users in the College and contain over 20 terabytes of disk storage available to the college.
Web servers maintained by the section average over 8 million hits per month. To assist the faculty and staff of the College the section also acts as a contact with the campus network support units. Assistance with network server or networking problems as well as IT security issues can be obtained by contacting the Helpdesk at (859) 257-3335 ext 1.
Network Connection Request
Form
Network Card Registration
Form
Computing
Accounts Request Form
Computing Security Website
Web Server Statistical Reports
The section maintains video conferencing systems in Room 249 C.E. Barnhart Building, Scovell Hall, and facilities at Robinson Station in Quicksand. Numerous other sites are located around the state and are maintained with assistance from District Techs. With the use of the campus multi-conferencing unit these sites can conference with each other as well as sites throughout the world. Information on conferencing options may be obtained by contacting the Helpdesk at (859) 257-3335 ext 1 or at the website listed below.
College Video Conferencing Resources
Video
Conference Room Request Form (249 Barnhart Building)
Cooperative Extension organizations in Oklahoma, Arkansas, Louisiana, Kentucky, and Texas have joined together in purchasing seats on a Centra symposium server hosted at TAMU. Visit the Centra Symposium support page
This employee registration and Extension reporting system has become a critical link for email
communication and web-enabled processes developed for the College.
What
is Catpaws and how do I register?
CATPAWS Login
Members of the IT Team:
Steve Garner
Section Manager
steven.garner@uky.edu
Phone 859.257.3335 ext. 558
Fax 859.323.3986
Lexington Campus (Barnhart Building)
Chris Canjar
859.257.3335 ext. 556
Terry Evans
859.257.3335 ext.332
Wes Justice
859.257.3335 ext.554
Kelly Razor
859.257.3335 ext. 551
Jessica Rishel
859.257.4736 ext. 287
Rich Phelps
DEITC Manager,
District 7 offices
270.365.7541 ext. 276
(from campus 7.9505)
Erica Burchett
District 1 offices
859.257.3335
David Niece
District 2 offices
606.666.2438 ext. 226
(from campus 7.9511)
Rick Hayes
District 3 offices
859.257.3335 ext. 553
Calvin Groves
District 4 offices
859.257.3335 ext. 1
Belinda Williams
District 5 offices
859.230.0007
John Johnson
District 6 offices
270.365.7541 ext. 296
(from campus 7.9505)
Richard Phelps
District 7 offices
270.365.7541 ext. 276
(from campus 7.9505)
