Quick Links
The Ag Communications Information Technology Section is comprised of the Extension IT Support Group, College Systems Support Group, Academic Facilites IT Support and Desktop Support Services for Ag Communications and other College Personnel. The 14 members of the Section are located on Campus(252 C.E. Barnhart Bldg, Scovell Hall) and at two off Campus locations(UKREC-Princeton and Robinson Center-Quicksand). The College Helpdesk is also part of the IT Section, offering assistance with IT related problems/questions via the Phone, email, and by remote assistance.
The College of Agriculture Helpdesk is available Monday thru Friday from 8:00 a.m. to 5:00 p.m. (Eastern time) to answer any computer or service related questions. The Helpdesk assists both on and off campus faculty and staff in answering questions regarding network, security, smart classrooms, technology, and videoconferencing issues or inquiries. The Helpdesk also has laptops available for checkout to College Faculty and Staff. If you need assistance regarding any of these above matters, please contact the Helpdesk via e-mail at cithelp@uky.edu or phone at 859.257.3335 ext. 1 or toll free at 1.800.900.4447.
Laptop
Computer Checkout Policy
Laptop
Checkout Request Form
The Extension IT unit is responsible for managing, and supporting the use of information technology (IT) resources within the Kentucky Cooperative Extension Service. Information Technology resources include workstations, servers, network connectivity (both off-campus Extension offices along with numerous other college facilities), video conferencing technology, handheld devices, and various other equipment and services.
District
Extension Information Technology Contacts (DEITC) Listing
CES
Guidelines for Purchasing new computers
IT Security
The Information Technology Trainer position is here to support Cooperative Extension Service faculty and staff in meeting the ever growing demand of using existing and new technologies to reach their clientele. The Technical Trainer plans, develops and implements trainings on request and as needed to provide faculty and staff the tools essential to meeting the internal and external communication goals of the College of Agriculture, Ag. Experiment Station, and statewide public outreach mission of the Cooperative Extension. Trainings offered include Microsoft Office programs, Adobe software, Social Media, Drupal and more. Contact Monica Willett today to schedule a customized training to fit your needs.
Twenty-two Departments/Units, The School of Human Environmental Sciences and Extension staff at over 120 remote sites rely on servers managed by the computing section. This includes file/print/web services as well as remote access and other specialized systems (40+ servers). The file and print servers maintained by the section service over 1,600 users in the College and offer nightly backed up storage space available to all College employees.
Web servers maintained by the section average over 10 million hits per month. To assist the faculty and staff of the College the section also acts as a contact with UKIT support units. Assistance with network, server, or networking problems as well as IT security issues can be obtained by contacting the Helpdesk at (859) 257-3335 ext 1.
The section maintains video conferencing systems in Room 249 C.E. Barnhart Building, Ag North, and Robinson Center in Quicksand. Numerous other sites are located around the state and are maintained with assistance from District IT Support Staff. With the use of the campus multi-conferencing unit these sites can conference with each other as well as sites throughout the world. Information on conferencing options may be obtained by contacting the Helpdesk at (859) 257-3335 ext 1 or at the website listed below.
College Video Conferencing Resources
Video
Conference Room Request Form (249 Barnhart Building)
The University of Kentucky offers two options for web conferencing: Adobe Connect and Microsoft Lync. The IT Section offers support for both technologies and the 249 Barnhart Conference room can be used
to host meetings using either Adobe Connect or Microsoft Lync.
Adobe Connect and MS Lync Information
Members of the IT Team:
Steve Garner
Section Manager
steven.garner@uky.edu
Phone 859.257.3335 ext.77727
Fax 859.323.3986
Lexington Campus (Barnhart Building)
Chris Canjar
859.257.3335 ext.77769
Terry Evans
859.257.3335 ext.77781
Wes Justice
859.257.3335 ext.77739
Kelly Razor
859.257.3335 ext.77734
Monica Willett
859.257.7219
Rich Phelps
DEITC Manager,
District 7 offices
270.365.7541 ext. 276
(from campus 7.9503)
Andrew Thornton
District 1 offices
606.739.5184
David Niece
District 2 offices
606.666.2438 ext.226
(from campus 7.9511)
Rick Hayes
District 3 offices
859.257.3335 ext.77463
Brian Schneider
District 4 offices
859.257.3335 ext.77627
Belinda Williams
District 5 offices
859.257-3335 ext.77365
John Johnson
District 6 offices
270.365.7541 ext. 296
(from campus 7.9503)
Richard Phelps
District 7 offices
270.365.7541 ext. 276
(from campus 7.9503)